New Balance

Global Planning Systems Manager, Digital Solutions

New Balance

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Act as the central point of contact for global planning teams, ensuring system support and customer success.
  • Manage day-to-day system operations, troubleshoot issues, and oversee resolution tracking.
  • Drive the planning systems roadmap and advancement, ensuring alignment with business goals and operational needs.
  • Monitor and resolve data flow issues across PLM, ERP, and planning systems.
  • Lead UAT planning, scenario development, and execution.
  • Support user training and maintain SOP documentation for integrated systems.
  • Stay current with platform updates, AI/ML features, and industry trends to drive continuous improvement.
  • Lead, support and develop direct report(s)

Requirements

  • Bachelor's degree with a minimum 5 years of experience in planning systems consulting, implementation, and support.
  • Strong knowledge of supply chain planning domains: supply, demand, inventory, distribution, S&OP/S&OE.
  • Experience leading and managing a team of direct reports.
  • Proven ability on communication, and cross functional collaboration, and ability to lead teams and influence stakeholders.
  • Experience in footwear/apparel retail industry preferred.
  • Familiarity with o9 Solutions and/or Logility preferred.
  • ASCM certifications (e.g., CPIM) are a strong plus.
Benefits
  • Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly.
  • New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K.
  • We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally.
  • You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
  • Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
  • Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
planning systems consultingimplementationsupportdata flow managementUAT planningscenario developmenttroubleshootingsupply chain planningS&OPS&OE
Soft skills
communicationcross functional collaborationteam leadershipstakeholder influencecustomer successproblem solvingtrainingdocumentation maintenanceoperational alignmentcontinuous improvement
Certifications
Bachelor's degreeASCM certificationsCPIM
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