NeuroPeak Physiotherapy & Performance Centre

Customer Success Manager

• Develop and deliver structured partner onboarding programs (virtual + in-person).
• Create and maintain training resources (guides, videos, FAQs, playbooks).
• Lead ongoing partner training sessions, refreshers, and best practices.
• Champion our Ammortal Community initiatives.
• Monitor partner adoption, utilization, and satisfaction to provide proactive support.
• Travel up to 50% to deliver training, support launches, and attend partner events.
• Collect feedback from partners and bring insights back to departments to drive improvements.
• Provide audit, recommendations and suggestions to partner accounts on strategies to optimize utilization rates.

Partner Success Manager