Solutions Engineer

• Lead the end-to-end solution engineering and proposal lifecycle - including discovery, requirements gathering, solution architecture, cost modeling, implementation roadmaps, and proposal documentation.
• Collaborate closely with Account Executives, partner and alliance teams, and delivery leaders to understand client challenges, define value propositions, and align technology solutions to business objectives.
• Own and enhance the services solution catalog for standard offerings such as Managed Services bundles, Security, Mobility, and Professional Services projects.
• Develop reusable assets - templates, reference architectures, cost calculators, proposal frameworks, and documentation - to improve consistency and efficiency across engagements.
• Maintain deep knowledge of vendor ecosystems, technology trends, and the competitive landscape; translate insights into differentiated, value-driven solutions.
• Present technical solutions and proposals to senior client stakeholders and internal executives, clearly articulating business value, addressing concerns, and adapting designs as needed.
• Analyze win/loss data and feedback from clients and delivery teams to continuously refine offerings and improve proposal success rates.
• Partner with delivery teams to ensure a smooth handoff from sales to implementation and confirm that proposed solutions are practical, scalable, and deliverable.
• Innovate how services are packaged, priced, and delivered to support growth and profitability within the mid-market segment.
• Provide pre-sales technical support for qualified opportunities and ensure seamless transition to the PMO post-signature.
• Contribute to product marketing efforts and participate in initiatives to drive awareness and demand for Managed Services offerings.

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