CRM Content
Nestle
full-time
Posted on:
Location Type: Office
Location: Lisbon • 🇵🇹 Portugal
Visit company websiteJob Level
JuniorMid-Level
About the role
- Create and manage consumer activation communications
- Create and/or localize all communications for CRM programs
- Develop a relationship-focused approach in communications
- Create and plan CRM communication campaigns
- Define and manage communication calendars aligned with business strategy
- Create all content required to meet the communication calendar
- Monitor performance of emails and SMS
- Continuously improve the experience of new and existing members
Requirements
- Minimum 2 years' experience in a creative agency or marketing team in roles such as a (junior) product manager or brand manager
- Fluent in Portuguese and English
- Knowledge of CRM management: retention, loyalty and rewards programs
- Strong creative writing and translation skills
- Design sensitivity and creativity
- Experience managing stakeholders and external agencies is a plus
Benefits
- Not specified 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM managementcreative writingtranslationcommunication campaign planningcontent creationperformance monitoringstakeholder management
Soft skills
relationship-focused communicationcreativitydesign sensitivity