Sales

• Function as manager on duty, driving sales by maximizing overall store productivity and building customer relationships through exceptional experiences in a fast-paced environment.
• Assist the ASM and SM in leveraging reporting and sales trends to help the store achieve key goals in sales, customer acquisition and service.
• Ensure store standards are maintained; cleanliness, visual merchandising, and operational tasks (inventory/stock management, TQM compliance, and cash processes).
• Create a safe, healthy environment for our employees and customers.
• Cultivate personalized coffee experiences by using storytelling to share your knowledge of our coffee and our sustainability practices.
• Delight our customers with complimentary coffee tastings and highlight your extensive product knowledge.
• Act to influence and inspire a team to drive sales and service performance through coaching and training.
• Actively seek and provide feedback, build strong relationships with colleagues, and thrive in a collaborative team setting.

Retail Sales Supervisor

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