Producer

• Coordinate end-to-end execution of Content Services, acting as the key contact between Markets, eContent Account Specialists, and the Cairo production team
• Review and validate feasibility of requests based on inputs from the Market and seek additional production information when needed
• Plan and distribute production activities among Graphic Producers, aligning with forecast demand shared by eContent Account Specialists
• Ensure timely execution of operations and proactively address any issues that may arise
• Perform quality control checks against briefs and brand guidelines to ensure error-free deliverables
• Ensure consistent application of Nestlé brand guidelines across all adaptations
• Confirm that master assets are structured for automation and meet required specifications and ways of working
• Ensure adherence to the costing model based on validated briefs, maintaining consistency across projects
• Maintain operational documentation to support consistent service execution, including process guides, service catalog, briefs, training materials, adaptation best practices, and standard routines
• Monitor timelines, resources, and budgets to ensure projects are delivered within agreed SLAs
• Analyze production and process issues to identify learnings and drive continuous improvement in both quality and efficiency
• Maintain regular operational reviews with Markets and Accounts to anticipate needs and propose proactive solutions
• Run regular Operational review with Markets to track Service delivery
• Get improvement actions listed and followed up until adherence to the committed Service level
• Maintain regular operational reviews with Markets and eContent Account Specialists to anticipate needs and propose proactive solutions

Production Manager

Content Adaptation Graphic Producer