Analyst

• Assists the Nestlé Retail Sales (NRS) organization for both Direct Store Delivery (DSD) and Warehouse across multiple operating companies.
• Responsible for the creation and management of online retail solution tools in support of retail execution and trade programs.
• Set up, edit, or change key fields in the sales tool, including task & question activities, quarterly campaign focus points, promotional sales surveys, and data enrichment details.
• Update specific account authorized listings by account and/or product.
• Update existing resource center documents with new files, removing or changing existing documents when needed.
• Identify and create unique customer or product groups to support NRS deployment.
• Monitor multiple web-based online interfaces and troubleshoot escalated issues, partnering with internal and external stakeholders as necessary.
• Provide support on escalated issues and communicate resolutions to applicable stakeholders and end user support services.
• Conduct and lead team meetings on existing priorities and key focus activities in online retail solutions tools.
• Participate in continuous improvement activities using Nestlé Continuous Excellence (NCE) methodology; lead and manage continuous improvement projects as needed.
• Perform all other duties as assigned.

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