Data Analyst

• Analyze and make recommendations to the CoS for vendor request resolution through validation of data standards, documents, and requirements; escalate and communicate with vendor contacts to obtain validation for critical data changes as needed
• Monitor performance of CoS against vendor master SLA requirements, and escalate as appropriate
• Evaluate vendor management system to ensure open or aged requests are properly closed out
• Analyze escalated CoS requests and provide guidance to the CoS team, including parked invoices from Accounts Payable
• Lead and oversee projects related to data cleansing, including routine deactivations of vendors, or as part of Acquisition / Divestiture / Carve-Out activities for other types of mass data changes
• Serve as SME for CoS, business users, and other stakeholders with inquiries, questions, and issue resolution including performance of training for stakeholders
• Complete analysis of service tickets to determine resolution, and provide resolution to stakeholders
• Compile monthly reports to help monitor KPIs and compliance requirements, supporting stakeholders as needed
• Participate in continuous improvement activities using Nestlé Continuous Excellence methodology, partnering with global CoS team as necessary
• Other duties as assigned

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