Social Media Manager

• Develop and maintain multi-channel social media strategy and content calendar aligned to academic and consumer priorities
• Create and edit short-form video content with consistent brand voice and accessibility
• Manage community interactions, monitor sentiment, and protect brand reputation with escalation protocols
• Source, manage, and scale creator and user-generated content programs with appropriate disclosures
• Collaborate with Paid Social to optimize campaigns and ensure synergy between organic and paid efforts
• Analyze performance, run A/B tests, and provide insights to cross-functional teams
• Maintain social guidelines, compliance with privacy laws, and governance for platform policies
• Evaluate emerging platforms and trends through disciplined testing
• Partner with cross-functional teams for integrated marketing campaigns targeting Learning Membership growth

Social Media Manager

Social Media Creative Specialist

Social Media Investigator

Social Media Intern

Customer Success Manager

Social Media Content Specialist