NerdWallet

Workplace Operations Lead

NerdWallet

full-time

Posted on:

Location Type: Office

Location: New York City • New York • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $77,000 - $146,000 per year

Job Level

Senior

About the role

  • Own all aspects of daily office operation — ensure cleanliness, readiness, and professional presentation of all workspaces.
  • Greet and host guests; manage visitor logistics, sign-ins, and meeting room readiness.
  • Maintain office supplies, food and beverage inventory, and other items that support day-to-day needs.
  • Partner with onsite leadership, IT, Recruiting, and HR teams for onsite tasks.
  • Assist with any setup for internal meetings, visiting teams, investor visits, and board meetings.
  • Liaise with building management for maintenance and access issues.
  • Support your in-office colleagues with ongoing tasks and projects.
  • Oversee a team member operating the Phoenix office.
  • Handle mail and courier services — collect, sort, and distribute deliveries promptly.

Requirements

  • 5+ years of administrative or office management experience, ideally in a dynamic or fast-paced environment.
  • Proven ability to handle multiple priorities with efficiency and calm.
  • Strong organizational and time-management skills; meticulous attention to detail.
  • Clear and confident communication skills, both written and verbal.
  • Experience with Google Workspace and Slack.
  • Independent, proactive, and comfortable making smart decisions without waiting for direction.
  • Exercises good judgment, tact, and discretion in all interactions.
Benefits
  • Industry-leading medical, dental, and vision health care plans for employees and their dependents
  • Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown
  • New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
  • Mental health support
  • Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests
  • Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contributions
  • Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend)
  • Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends)
  • Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
  • Hackathons and team events across all teams and departments
  • Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
  • Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
  • 401K with 4% company match
  • Be the first to test and benefit from our new financial products and tools
  • Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
  • Disability and Life Insurance with employer-paid premiums

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
administrative experienceoffice managementmeeting setupmail handlinginventory management
Soft skills
organizational skillstime-management skillsattention to detailcommunication skillsproactive decision-makingjudgmenttactdiscretion