IT Support

• Provide first-level technical support to internal users by troubleshooting and resolving hardware, software, and network issues.
• Respond to help desk inquiries and provide timely assistance to resolve user problems.
• Install, configure, and update computer hardware, software, and peripheral devices.
• Monitor and maintain IT systems to ensure their performance, availability, and security.
• Collaborate with the IT team to plan and implement IT projects and initiatives.
• Create and update technical documentation and procedures.
• Deliver training and guidance to users on IT systems and best practices.
• Assist in managing and maintaining IT inventory and asset management.

Help Desk Technician

Senior Help Desk Engineer

IT Manager – Tier 2

Senior Systems Support Specialist

IT Support Specialist, L1

Pharmacy Technician – 340B Audit Specialist