Application Engineer

• Administer, configure, and maintain Atlassian Cloud applications (Jira Software, Jira Service Management, Confluence, Access, Statuspage).
• Design and manage Jira workflows, automation rules, custom fields, and permission schemes aligned to organizational standards.
• Implement and support Atlassian Access for identity federation (SSO, SCIM) with Azure Entra ID.
• Manage Confluence spaces, templates, and permissions, ensuring consistent governance and structure across departments.
• Develop and maintain automations and integrations using Atlassian APIs, webhooks, and tools like Automation for Jira, ScriptRunner, or similar.
• Partner with Security, Compliance, and IT Governance to ensure adherence to data retention, access control, and audit requirements.
• Maintain documentation, change logs, and configuration records for Atlassian environments.
• Monitor system performance, capacity, and usage metrics, ensuring uptime and proactive issue resolution.
• Collaborate with project teams and business owners to optimize use cases and deliver platform enhancements.
• Provide user support, training, and best-practice guidance for Atlassian tools.
• Support related SaaS integrations (e.g., Slack, Zoom, DocuSign etc) as needed for cross-tool workflows.

Enterprise Applications Engineer

Cloud Application Engineer, Azure