Security Operations

• Monitor health and security alerts and events from various sources including SIEM systems, IDS/IPS, and other monitoring tools
• Conduct initial triage of security incidents to assess their severity and potential impact on the organization
• Document and maintain incident details, including initial findings, actions taken, and any relevant evidence
• Communicate findings and recommendations clearly and concisely to technical and non-technical audiences
• Initiate escalation procedure to counteract potential threats, vulnerabilities and threat actors both internally and externally
• Collaborate with other SOC team members, IT staff, and relevant stakeholders to effectively respond to security incidents
• Provide customer service that always exceeds our customers’ expectations
• Contribute to the creation and maintenance of security documentation, including incident response playbooks, standard operating procedures, and knowledge base articles
• Document and conform to processes related to security monitoring procedures
• Compilation and review of service focused reporting
• Perform other duties as assigned

Associate SOC Analyst

SOC Analyst