Security Operations

• Monitor global IDS, Network Intruder, Firewall, DDoS detection and mitigation, availability and SIEM platforms looking for potential threats, vulnerabilities and indicators of compromise.
• Provide Incident remediation and prevention documentation and recommendations to customers based on defined procedures and analyst experience.
• Document and conform to processes related to security monitoring procedures.
• Provide customer service that exceeds our customers’ expectations at all times.
• Initiate escalation procedure to counteract potential threats, vulnerabilities and threat actors.
• Compilation and review of service focused reporting.
• Act as an escalation point for more junior members of the team, providing assistance and mentoring where necessary.
• Providing assistance to Senior SOC Analysts on Threat Hunting engagements.
• Contributing to the continuous improvement of SOC procedures and documentation.
• Perform other duties as assigned.

SOC Analyst

Associate SOC Analyst