ServiceNow

• Lead Design of ServiceNow IRM Solutions: Collaborate with clients and internal teams to architect robust ServiceNow IRM solutions, including the documentation of how the system works and developing a strategic roadmap to enhance the system architecture and overall program going forward.
• Establish and identify workflow automation opportunities and use case accelerators to streamline current and future risk processes, improve user experience, and enable data-driven decision-making.
• Help design data and system integrations between ServiceNow capabilities, especially within the IRM space, to ensure seamless data exchange and support end-to-end risk management processes across the enterprise.
• Collaborate with business, senior leaders and technical stakeholders to define governance structures, risk and compliance frameworks, and ensure solutions adhere to industry standards and best practices.
• Work closely with first and second lines of defense (1LOD and 2LOD) risk teams to define, document, and adopt risk management processes, driving operational excellence and risk awareness throughout the organization

Director, Enterprise and Operational Risk – ServiceNow IRM

ServiceNow IRM/GRC Developer – Admin

ServiceNow Platform Operations Specialist

Hardware ServiceNow Architect

Senior ServiceNow Developer