Attorney

• Partner with senior leadership to define and execute the business unit’s strategy, goals, and priorities.
• Translate business objectives into actionable plans with defined metrics and success measures.
• Monitor progress on key initiatives, identifying risks and recommending corrective actions.
• Prepare executive-level reports and presentations to inform leadership decision-making.
• Drive continuous improvement initiatives to streamline processes and enhance operational effectiveness.
• Support implementation of governance frameworks, performance metrics, and accountability structures.
• Liaise with supporting functions (Finance, Risk, IT, Legal) to ensure alignment and compliance.
• Build, develop, and lead high-performing teams that strengthen planning, operational effectiveness, and performance management across the business unit.
• Foster collaboration across business functions, ensuring consistency and alignment with strategy.
• Mentor staff, cultivating a culture of innovation, transparency, and continuous improvement.
• Represent the business unit in cross-functional working groups and initiatives.
• Partner with Finance to track, analyze, and forecast business unit financial performance.
• Translate operational data into financial impact analysis and business cases to inform strategic decisions.
• Identify opportunities for cost optimization while maintaining service quality and member experience.
• Develop financial and performance dashboards to support data-driven decision-making.
• Lead workforce planning, capacity modeling, and resource allocation to support business needs.
• Oversee forecasting and scheduling to optimize efficiency and maintain service quality.
• Collaborate with HR, Finance, and Operations to ensure resource strategies align with growth and demand.

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