Administration

• Provide day-to-day supervision and leadership of vendor personnel, ensuring optimal scheduling, task execution, and performance.
• Serve as the primary escalation point to resolve technical and operational issues while ensuring proper allocation of staff and resources.
• Collaborate with government stakeholders, the Vendor PM, CORs, and user representatives to ensure solutions align with mission needs and deliver high customer satisfaction.
• Work under general guidance to design, plan, and execute tasks from initial concept through completion.
• Develop specifications and solutions for firewall and network security requirements ranging from simple to moderately complex environments.

Firewall Administrator – Team Lead

Client Experience Administrator

Senior Salesforce Platform Administrator

Leave Management Administrator

Business Administrator II

Field Services Administrator