Administration

• Responsible for the learning experience of the end user starting with the Epic implementation process and beyond Go Live
• Plan, develop, and implement a member specific training plan as part of the pre-Go Live activities
• Engage regularly with service areas, OCHIN, and leadership to assess training requirements
• Develop and deliver training materials, manage logistics such as licenses and equipment setup
• Track participation rates, gather feedback, and provide regular reports to evaluate instructional effectiveness
• Assess site readiness, establish training goals, conduct site visits, and support ongoing training

Learning Program Administrator

Senior Snowflake Administrator

Client Experience Administrator

Senior Salesforce Platform Administrator

Leave Management Administrator

Business Administrator II