Customer Success Manager

• Build and maintain strong relationships with key customers across departments as their primary contact.
• Leverage deep knowledge of the Nasdaq Verafin product suite to align customer needs with solutions.
• Drive retention by maximizing product adoption and optimizing application use.
• Conduct strategic customer interviews and deliver Business Reviews aligned with their success goals.
• Manage feedback and escalations promptly while collaborating cross-functionally and tracking activities in Salesforce and Gainsight.

Customer Success Manager

Client Success Manager

Customer Success Manager

Bilingual Client Success Coordinator, French/English

Customer Success Manager

Senior Customer Success Manager