Manager – Employee Relations
MTN Uganda
full-time
Posted on:
Location Type: Office
Location: Johannesburg • 🇿🇦 South Africa
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Foster a positive and productive work environment by building strong relationships between employees and management.
- Serve as a trusted advisor and mediator between employees, managers, and leadership.
- Ensure compliance with labour laws, company policies, and ethical standards.
- Enhance employee engagement, trust, and satisfaction, contributing to retention and performance.
- Equip managers with tools and guidance for handling employee concerns and workplace conflicts.
- Align employee relations strategies with business objectives.
Requirements
- Minimum 4 Year bachelor’s degree in equivalent specialization (HR, Legal or Business Administration)
- 5+ years’ experience in Human Resources
- Worked across diverse culture and geographies.
- English and additional language is an advantage.
Benefits
- High level of confidentiality to lead complex investigations or high-risk employee relations cases.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Human ResourcesLabour lawsEmployee relationsConflict resolutionEmployee engagementPerformance managementComplianceBusiness administration
Soft skills
Relationship buildingAdvisoryMediationTrust buildingGuidanceCultural awareness