Analyst

• Assist Home Office Claims Management with oversight of the general liability, auto liability, and management liability lines of business
• Oversee SIR programs and TPA business
• Handle complex claims including coverage issues and high exposure severity claims
• Ensure compliance with MSMM claim handling procedures
• Provide timely claim handling and service and compliance with case reserve practices
• Audit claims offices and develop corrective action plans
• Manage TPA and evaluate exposure to claims reported to MSMM
• Participate in audits of TPA's and maintain updates to Claim Handling Manuals
• Coordinate and negotiate claim service agreements with legal departments
• Manage projects and investigate complex claims including litigation and legal issues

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