Communications

• Lead and manage IT applications supporting corporate communications, serving as the main point of contact for these solutions.
• Own the product roadmap and demand pipeline, ensuring alignment with our Company communications strategy and business goals.
• Define and communicate the vision and strategy for communications technology products, maximizing value and driving measurable outcomes.
• Ruthlessly prioritize high impact work that advances communications capabilities, continuously reassessing priorities as new insights and data emerge.
• Lead ongoing discovery activities (user research, interviews, surveys, usability testing) in partnership with communications stakeholders and UX/Design teams to validate assumptions and inform product decisions.
• Maintain and prioritize a healthy backlog of epics, features, and user stories aligned with the communications roadmap.
• Partner with development teams to ensure high-quality delivery using Agile methodologies.
• Act as product owner through delivery, ensuring outcomes meet the needs of the communications function and align with product vision.
• Ensure technology solutions for communications comply with relevant regulations and standards, partnering with compliance and quality teams as needed.
• Capture and manage risks, impediments, assumptions, and dependencies for communications technology execution, focusing on early mitigation.
• Facilitate alignment among communications stakeholders through data-driven decision-making and clear communication.
• Define success metrics (KPIs, OKRs, outcome measures) for communications technology in partnership with stakeholders.
• Continuously measure and report progress, communicating value and learnings to leadership.
• Manage vendor contracts and total cost of ownership for communications technology products, collaborating with procurement and finance to optimize costs.

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