Call Center Representative

• Sell to and assist service users (monolingual or bilingual);
• Sell vehicle rentals via phone/WhatsApp/email and other customer service platforms;
• Upsell add-on products to increase transaction value;
• Provide informational assistance (when required);
• Multi-skill customer support;
• Provide both inbound and outbound service;
• Acquire, retain, or recover customers;
• Deliver individual results (sales targets), quality standards, and telephony KPIs;

Customer Service Agent – 6H I, Temporary

Senior Strategic Planning Analyst – Contact Center

Agente de Atendimento Bilíngue, Inglês e Espanhol