Billing Account Manager
Motivity
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as the primary point of contact for assigned clients, build and maintain strong relationships, proactively addressing inquiries, and understanding their specific needs and goals. Responsible for delivering high-touch support and proactive communication.
- Oversee the entire billing process for assigned accounts, ensuring accurate and timely submission of claims; manage accounts receivable; and resolve denials to ensure timely payment.
- Ensure adherence to industry regulations and payer policies, such as HIPAA and CMS guidelines.
- Lead regular customer review meetings (weekly or bi-weekly cadence) to discuss performance, payer trends, and action plans.
- Monitor claim submissions, payment posting, denials, and aging AR to ensure targets are met.
- Identify trends in underpayments, delays, rejections, and drive remediation efforts to resolution.
- Support payer enrollment processes and credentialing updates when needed.
- Deliver cash flow, AR aging, and denial analytics with actionable recommendations.
- Track KPIs and hold stakeholders accountable for improvements.
Requirements
- 3+ years of experience in revenue cycle management, ABA billing, or Behavioral Health
- Knowledge of healthcare claims, payer guidelines, EOB/ERA reconciliation, and denial management.
- Strong communication and relationship-building skills.
- Experience in ABA billing or behavioral health is strongly preferred. Managing multiple provider accounts or billing groups simultaneously.
- Experience with the Calmanac or Motivity PM systems strongly preferred.
- Proficiency with practice management, clearinghouse, and EHR systems.
- Detail-oriented, numbers-driven, and highly organized.
- Previous experience in a remote role with time management accountability.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
revenue cycle managementABA billinghealthcare claimsEOB reconciliationERA reconciliationdenial managementpayer enrollmentcredentialingcash flow analysisKPI tracking
Soft skills
communication skillsrelationship-buildingdetail-orientednumbers-drivenhighly organizedtime managementproactive communicationproblem-solvingstakeholder accountabilityleadership