Risk

• Support the U.S. Banks Privacy Risk Program by driving compliance with the Firm’s Privacy Risk Policy and Procedures.
• Manage and review U.S. Banks processes to promote compliance with privacy standards and regulatory requirements.
• Identify potential privacy concerns in client complaints, reviewing requests for U.S. Banks client and product data.
• Conduct testing of incident management impacts, and initiate appropriate actions to mitigate risks.
• Conduct monthly reviews of a high volume of complaints to identify privacy-related issues, including breaches and access requests.
• Analyze complaint trends and escalate findings to relevant stakeholders for remediation.
• Ensure timely and accurate documentation of all reviews and actions taken.
• Manage the pipeline of requests, providing requestors with forms and information as needed.
• Maintain the system of record for requests and approvals.
• Host an internal working group to present requests and relevant risk factors.
• Test closed cases to promote accuracy and data hygiene by the primary reviewers.
• Review casefiles and attachments for data elements related to client account information.
• Prepare and maintain detailed records of volumes and outcomes for complaints and data sharing requests.
• Support compliance audits and provide data-driven insight.
• Communicate effectively with internal stakeholders to ensure prompt resolution of escalated matters.
• Work closely with privacy, compliance, and risk management teams to address identified issues.

Privacy Risk Analyst

Lead Control Management Officer – VP Trade Surveillance Governance

National Risk Officer

Third Party Risk Analyst

Manager, Business & Technology Process Management – Enterprise Services Risk