Consultant

• Support CRM and ERP software implementation projects for clients with 5-500 users.
• Deliver for multiple projects, including planning, task and deliverable definition, quality control, risk analysis, and reporting.
• Identify business needs, document requirements, and ensure smooth delivery while supporting clients through the implementation process.
• Develop detailed project plans and track activities against timelines, ensuring timely reporting and risk mitigation.
• Design and deliver key stakeholder training on system configuration as well as end-user training.
• Conduct integration requirement workshops and write detailed specifications in collaboration with development teams.
• Draft and maintain project deliverables such as project plans, change orders, and closing reports.
• Collaborate with customers and other relevant stakeholders.
• Facilitate and assist with meetings related to all aspects of the project life cycle.
• Ensure projects are delivered on time, within scope, and within budget while managing potential risks and changes.
• Maintain comprehensive project documentation and use established processes for project delivery and co-ordination.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs, document requirements, and ensure smooth delivery whilst supporting clients through the implementation process.

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