Business Analyst
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Office
Location: Manchester • 🇬🇧 United Kingdom
Visit company websiteJob Level
SeniorLead
About the role
- Conduct customer journey mapping to enhance client experience and identify process improvements.
- Shape and understand exposure scope in line with new FCA regulations.
- Analyse and document account opening processes and onboarding workflows.
- Assess and interpret complex As-Is business system landscapes across all areas of the bank.
- Collaborate with senior stakeholders, providing challenge and clarity on ambiguous scope areas.
- Produce precise, detailed artefacts to support requirements and design decisions.
- Support both waterfall and agile delivery models, ensuring robust requirements gathering and traceability.
Requirements
- 4–6 years of experience in requirements gathering and business analysis
- 7–10 years overall experience as a Business Analyst within banking or financial services.
- Previous regulatory project experience in the banking/financial services arena.
- Strong knowledge of: Account opening processes
- Onboarding procedures
- Ability to work across complex business systems and interpret technical aspects.
- Excellent stakeholder management skills with the confidence to challenge senior stakeholders.
- Strong attention to detail and ability to articulate requirements clearly.
Benefits
- Not explicitly mentioned
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
requirements gatheringbusiness analysiscustomer journey mappingprocess improvementaccount opening processesonboarding proceduresbusiness system analysisdocumentationrequirements traceabilityagile delivery
Soft skills
stakeholder managementattention to detailcommunicationcollaborationproblem-solvingclarityconfidencearticulation of requirements