
Customer Technical Project Manager – Market Services
Minor Hotels Europe and Americas
full-time
Posted on:
Location Type: Hybrid
Location: Lisboa • 🇵🇹 Portugal
Visit company websiteJob Level
SeniorLead
Tech Stack
Cloud
About the role
- Responsible for leading and managing the end-to-end (E2E) technical delivery of complex projects.
- Ensure the full solution is successfully integrated, validated, and accepted according to the contracted scope.
- Coordinate multidisciplinary technical teams and manage all project phases — from pre-sales and technical design through integration, validation, and final customer acceptance.
- Lead and direct the project’s technical functions, including Analysis & Design, Integration, and Verification & Validation.
- Participate in the pre-sales phase, defining the technical delivery strategy from requirements gathering through final acceptance.
- Identify, assess, and mitigate technical risks throughout the project lifecycle.
- Coordinate resolution of critical technical issues, engaging engineering teams as needed.
- Verify Quality of Service (QoS) and solution stability, ensuring compliance with KPIs and SLAs.
Requirements
- 7+ years of experience managing complex, cross-domain, end-to-end technical projects.
- Strong expertise in Telecom Core Networks, Cloud, and Data Center technologies.
- Solid understanding of pre-sales activities, including scoping, estimation, and risk management.
- Proven ability to lead technical teams and coordinate across multiple workstreams.
- Strong sense of ownership, accountability, and technical leadership.
- Experience in system engineering, integration, and configuration/change management.
- Capable of working independently, delivering results with minimal supervision.
- Excellent customer interaction and communication skills.
- Experience and knowledge of Nokia products and solutions.
- Prior involvement in pre-sales engagements.
- Experience with public and/or hybrid cloud environments.
- Familiarity with CI/CD automation and DevOps practices.
Benefits
- Health and life insurance.
- Referral program with bonuses for talent recommendations.
- Great office locations.
- Multicultural and inclusive team environment.
- Supportive atmosphere promoting work-life balance.
- Career growth programs and training in cutting-edge technologies.
- Engaging in exciting national and international projects.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementsystem engineeringintegrationconfiguration managementrisk managementCI/CD automationDevOps practicesTelecom Core NetworksCloud technologiesData Center technologies
Soft skills
leadershipaccountabilityownershipcommunicationcustomer interactioncoordinationindependenceproblem-solvingtechnical leadershipmultidisciplinary teamwork