Project Manager

• Manage multiple accounts and their active projects simultaneously.
• Own content development planning, budgeting, monitoring, and reporting.
• Prepare project map, plan for resources, and execute continuous client interaction through means of meeting summary, MoMs, and status updates.
• Drive customer satisfaction by ensuring timeliness and quality of deliverables while adhering to defined metrics scope and budget.
• Drive status meetings and other communications with the customers.
• Track key business metrics such as resource utilization/ capacity, and consumption.
• Ensure compliance to set processes while proactively suggesting and implementing improvements to existing processes.
• Work with Vendors to ensure timeliness and quality of deliverables are met.
• Provide strategic inputs to the team on meeting the customer requirements constantly.
• Pre-sales support – Provide inputs in preparing proposals and SOW for clients.
• To share project learnings / best practices through knowledge-sharing sessions or training.

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