Vivistim Therapy Coach – Mid West
MicroTransponder
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Minnesota, Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $130,000 per year
Job Level
JuniorMid-Level
About the role
- Develop and manage standardized discharge and long-term recovery plans, including goal-setting, swipe cadence, and follow-up checkpoints.
- Engage directly with patients via live calls and digital tools to reinforce therapy understanding, adherence, and motivation.
- Administer surveys and collect long-term outcomes data to evaluate functional progress, satisfaction, and adherence trends.
- Document engagement activities and patient progress in Salesforce, flagging at-risk patients for clinical escalation.
- As needed, support promotion or execution of patient engagement events, both virtual and in-person, to foster community and encourage sustained use.
- Collaborate with stroke coordinators, therapists, and physicians to ensure continuity of care and seamless communication.
- Coordinate with physicians or therapy sites for milestone visits, including battery checks and device management follow-ups.
- Ensure all patient communications and data handling comply with consent, privacy, and regulatory requirements.
- Capture patient stories and feedback to illustrate success, improve engagement, and inform long-term program enhancements.
- Interface with digital engagement tools that automate outreach and improve patient connectivity.
Requirements
- Customer service experience a plus.
- Licensed Occupational Therapist (OT) or equivalent neurorehab clinician is a plus.
- 2+ years of neurorehabilitation experience, including stroke recovery and patient education (preferred).
- Experience in a consultative role or customer service roles are a plus.
- Familiarity with CRM systems (Salesforce) and outcomes tracking tools.
- Ability to collaborate across disciplines — therapists, physicians, sales, and patients.
- Understanding of stroke recovery and neurorehabilitation care pathways.
- Strong written, verbal, and interpersonal communication skills.
- Skilled at patient motivation, expectation-setting, and coaching.
- Comfortable with virtual patient engagement from a home office environment.
- Proficient with Microsoft Office Suite and CRM systems (Salesforce).
Benefits
- medical, dental and vision plans
- FSA
- company 401(k) plan with company matching
- unlimited Paid Time Off (PTO)
- approximately 15 paid company holidays per year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
neurorehabilitationstroke recoverypatient educationdata collectionoutcomes trackinggoal-settingpatient motivationcoaching
Soft skills
customer servicecollaborationcommunicationinterpersonal skills
Certifications
Licensed Occupational Therapist (OT)