Patient Engagement Manager
MicroTransponder
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Minnesota, Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and implement long-term therapy adherence and recovery success plans for Vivistim patients.
- Design and manage the long-term follow-up and engagement program for implanted patients.
- Engage directly with patients via live calls and digital tools to reinforce therapy understanding, adherence, and motivation.
- Develop and deploy surveys to collect long-term outcomes data to evaluate functional progress, satisfaction, and adherence trends.
- Document engagement activities and patient progress in Salesforce.
- Plan and execute patient engagement events, both virtual and in-person.
- Develop processes to collaborate with surgeons and therapy sites for milestone visits.
- Support development and rollout of digital engagement tools that automate outreach and improve patient connectivity.
Requirements
- Licensed Occupational Therapist (OT) or equivalent neurorehab clinician (preferred).
- 5+ years of neurorehabilitation experience, including stroke recovery and patient education.
- Experience building and executing multi-site patient engagement or community programs.
- Familiarity with CRM systems (Salesforce) and outcomes tracking tools.
- Proven ability to collaborate across disciplines — therapists, physicians, sales, and patients.
- Deep understanding of stroke recovery and neurorehabilitation care pathways.
- Strong written, verbal, and interpersonal communication skills.
- Skilled at patient motivation, expectation-setting, and coaching.
- Comfortable with virtual patient engagement from a home office environment.
- Ability to plan and execute regional events and manage vendors or logistics.
- Proficient with Microsoft Office Suite and CRM systems (Salesforce).
Benefits
- MicroTransponder provides a comprehensive benefits program to employees.
- It includes medical, dental and vision plans along with an FSA.
- Employees may participate in the company 401(k) plan with company matching.
- The company offers an unlimited Paid Time Off (PTO) program and approximately 18 paid company holidays per year.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
neurorehabilitationpatient educationpatient engagementoutcomes trackingevent planningcoachingtherapy adherencedata collectionfunctional progress evaluationdigital engagement tools
Soft skills
communicationcollaborationpatient motivationexpectation-settinginterpersonal skillsorganizational skillsleadershipadaptabilityproblem-solvinglogistics management
Certifications
Licensed Occupational Therapist (OT)neurorehab clinician