Junior Customer Support Engineer
MGID
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Junior
Tech Stack
JavaScriptLinuxMySQL
About the role
- Technical support via chat and email
- Investigating and solving issues related to different products
- Debug and troubleshooting integrations
- Preparing and running queries in DB Widgets
Requirements
- expertise with Linux shell
- MySQL
- Bug Tracking Systems (Youtrack, Jira, etc.)
- HTML5/CSS3/JS
- RestAPI
- Intermediate+ English level
- Native Ukrainian
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Linux shellMySQLHTML5CSS3JavaScriptRestAPIdebuggingtroubleshootingquery preparationDB Widgets
Soft skills
technical supportproblem solvingcommunicationinvestigationinterpersonal skills