Technical Account Manager

• Serve as the primary technical point of contact for assigned strategic accounts, building deep understanding of each client’s billing architecture, revenue models, and business objectives
• Partner with a Strategic Account Manager to support long term success of an account, including contributing to business reviews highlighting platform value, adoption metrics, and optimization opportunities
• Lead technical discovery and scoping for complex implementation projects, including our client’s new product launches, third party implementations, and custom billing workflows
• Provide hands-on technical guidance on API usage, data export modeling, and platform configuration best practices
• Act as the technical liaison between customers and internal teams (Product, Engineering, Sales, Account Management), translating requirements into actionable feedback
• Develop trusted advisor relationships with technical decision-makers and Engineering/Accounting/RevOps/Finance leaders at your accounts
• Proactively identify expansion opportunities and provide technical validation and scoping support for growth conversations
• Create account-specific enablement materials including technical training, integration guides, and best practice documentation
• Champion customer success by anticipating needs, removing technical blockers, and ensuring timely resolution of complex issues

Technical Account Manager

Technical Account Manager

Technical Account Manager II

Technical Account Manager

Technical Account Manager – Unit 42 Managed Services

Technical Client Manager