Case Manager
MERS / Goodwill
full-time
Posted on:
Location Type: Office
Location: Saint Louis • Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $22 per hour
Job Level
Mid-LevelSenior
About the role
- Conduct intake interviews with potential participants, incorporating information given by other involved parties.
- Establish eligibility, if appropriate.
- Establish professional and ethical relationship, develop/maintain individual plan for services.
- Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
- Develop and maintain effective communication and working relationships with referring staff and internal team.
- Develop and maintain knowledge of required outcome reporting system as required by project or grant.
- Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner.
- Maintain confidentiality according to agency guidelines.
- Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, child care, utilities, etc.).
- Make referrals, advocate, and follow-up.
- Model workplace appropriate attire, interactions, etc.
- Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.
- Other duties as assigned.
Requirements
- High school/HISET and direct experience working in the field of Social Services is required.
- Bachelors degree preferred.
- Strong interpersonal skills, with excellent verbal and written communication abilities, are required.
Benefits
- Individual and family medical benefits for full-time employees working 30 or more hours per week.
- Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
- Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
- 403(B) Retirement on date of hire for employees working 20 or more hours per week.
- 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
- 401(A) Retirement on date of hire for employees working 20 or more hours per week.
- PTO Accrual up to 15 days based on hours worked.
- Employee store discount
- Paid holidays
- Flexible Schedules
- Career Growth Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
interpersonal skillsverbal communicationwritten communicationadvocacyrelationship buildingconfidentialitytime managementteam collaborationproblem-solvingprofessionalism
Certifications
High school diplomaHISET