Senior Technical Writing Specialist
MeridianLink
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $58,300 - $75,900 per year
Job Level
Senior
About the role
- The Sr. Technical Writing Specialist will plan, organize, write, and edit software documentation and manuals.
- Responsible for delivering implementation and ongoing managed services, training, and other billable professional offerings to new and existing customers.
- Responsible for observing production, developmental, and experimental activities to determine operating procedures and detail.
- Analyze developments in the specific field to determine the need for revisions in previously published materials and assist in the development of new material.
- Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding.
- Confer with customer representatives, vendors, plant executives, or publishers to establish technical specifications and to determine subject material to be developed for publication.
Requirements
- Bachelor’s degree in English, Technical Communication, Computer Science, or a related field
- 3+ years of experience in technical writing, preferably in software or technology environments
- Proficiency in authoring tools (e.g., MadCap Flare, Adobe FrameMaker, Microsoft Word)
- Familiarity with content management systems and version control (e.g., SharePoint, Git)
- Ability to write and edit complex technical documentation, including integrations and software manuals
- Strong understanding of technical terminology and ability to maintain a comprehensive terminology library
- Ability to gather and analyze information about needs, objectives, functions, features, and requirements
- Experience in observing production, development, and experimental activities to document procedures
- Skill in reviewing and revising published materials for accuracy, scope, format, and content
- Excellent written and verbal communication skills
- Experience collaborating with cross-functional teams, including product, engineering, and services operations
- Experience creating design templates, formatting standards, and documentation guidelines
- Attention to detail and commitment to high-quality, consistent documentation
- Self-motivated with the ability to perform routine tasks independently and with minimal supervision
- Adaptability to evolving technical fields and willingness to assist in the development of new materials.
Benefits
- Insurance coverage (medical, dental, vision, life, and disability)
- Flexible paid time off
- Paid holidays
- 401(k) plan with company match
- Remote work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical writingsoftware documentationeditingauthoring toolscontent management systemsversion controltechnical terminologydocumentation guidelinesdesign templatescomplex technical documentation
Soft skills
communication skillsattention to detailself-motivatedadaptabilitycollaborationanalytical skillsorganizational skillsindependencecommitment to qualityability to gather information