Groups & Events Coordinator
Meliá Hotels International
full-time
Posted on:
Location Type: Office
Location: Luxembourg • 🇱🇺 Luxembourg
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for liaising with groups and managing hotel operations for events
- Prepare quotes for social events and meetings
- Ensure coordination of operational details and inform all departments
- Handle customer needs and up-sell food & beverage services
- Maintain continuous contact with the client during their stay
- Execute closing of event files and follow up with customer feedback
Requirements
- Knowledge of hotel management and/or Customer Experience tools
- Knowledge of Hotel Operations
- Organisation and planning
- Analytical capacity
- Proactivity and Innovation
- Excellent communication skills
- High vocation for service
- Problem-solver
- Attention to detail
- Knowledge in French and English
Benefits
- Equal opportunities between women and men in the workplace
- Corporate culture committed to effective equality
- Commitment to diversity and inclusion among our employees
- Sustainable growth of our industry through a socially responsible team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
hotel managementcustomer experience toolshotel operations
Soft skills
organisationplanninganalytical capacityproactivityinnovationcommunicationservice orientationproblem-solvingattention to detail