Meliá Hotels International

Accounting Assistant

Meliá Hotels International

full-time

Posted on:

Location Type: Office

Location: Florida • Florida • 🇺🇸 United States

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Job Level

Junior

About the role

  • Executes tasks in compliance with Hotel Management regulations, processes and procedures.
  • Executes both financial and analytical accounting processes, necessary in the business units, which are delegated to them by their superior.
  • Monthly verification and recording of statistical data in SAP.
  • Identifies and proposes improvements that optimise efficiency in their workplace.
  • Be knowledgeable of the Brand philosophy and comply with the standards, operational and identity manuals that apply to their department.
  • Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.
  • Deal with customer incidents, communicating the actions taken to the person in charge.
  • Escalate the incident to the person in charge if a solution cannot be found.
  • Be knowledgeable of the Voice of the Customer goals and to execute the necessary actions to achieve them.
  • Support their manager with the Sensory Architecture established for their areas.
  • Be knowledgeable and promote the hotel's services and facilities as well as the entertainment programme, experiences and events.
  • Be knowledgeable of the hotel's evacuation plan.
  • Be knowledgeable of the personal protective equipment and use it correctly.
  • Be knowledgeable of the methods, work procedures and risks inherent to their activity.
  • Assume the responsibilities assigned in the Occupational Health and Safety Management System Manual.

Requirements

  • University education in Business Administration, Finance and Accounting or similar.
  • Local language (depending on the geographical location of the property) and advanced English.
  • Knowledge of accounting account analysis; preparation of annual budgets; internal cost control (analysis, decision-making...).
  • Knowledge of tools related to accounting and financial planning and controls.
  • Knowledge of the different computer programs will be valued: SAP, PMS.
  • Tool management: Office package.
  • Knowledge of hotel operations.
  • At least 1 years' experience in a similar position.
Benefits
  • My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
  • My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial accountinganalytical accountingaccount analysisbudget preparationcost controloccupational health and safetystatistical data verificationincident managementcustomer experience enhancementrisk management
Soft skills
communicationproblem-solvingcustomer serviceteam supportefficiency optimizationanticipation of needsleadershipadaptabilityattention to detailinterpersonal skills