Salesforce Developer

• Be a thought leader on the Global Salesforce Commercial Platforms IT team and beyond.
• Responsible for owning the business requirement gathering/documentation as well as overall design and configuration of the solutions.
• Work independently or as part of a delivery team to implement new experience solutions and set them on journey for success and scalability with Salesforce products.
• Provide thought leadership and architectural guidance on implementation with our key partners, particularly focusing on optimization of Salesforce solutions.
• Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products.
• Provide detailed level of effort estimates for proposed solutions.
• Articulate the benefits and risks to a solution’s feasibility and functionality.
• Provide hands-on, expert-level technical assistance to Salesforce admins and developers.
• Coach and mentor junior technical and functional team members.
• Assist internal Commercial Business and IT partners with enhancing or expanding their current implementation of Salesforce.
• Lead business and technical design workshops our internal partners’ Commercial processes and create scalable, sustainable solutions following Salesforce best practices.
• Conduct Discovery sessions to interpret and deeply understand business requirements while documenting those details in a thorough and interpretable fashion.
• Lead Design sessions by evaluating and translating business needs to advise a best practice design of the Salesforce platform/features which will satisfy the internal partners’ requirements.
• Document Design recommendations into a requirement design workbook which can include workflow diagrams, data mapping/models, business process details, etc.
• Maintain a deep understanding of Salesforce products to be a trusted thought leader and advisor with your partners.
• Configure the Salesforce platform per design specifications and conduct enablement sessions to the Commercial Enablement teams.
• Support creation of user acceptance test scripts and execution UAT activities to ensure business requirements are fully met.
• Proactively identify and escalate potential issues/risks and partner with stakeholders for mitigation/resolution.
• Participate in establishing best practices, templates, policies, tools, and partnerships to expand and mature capabilities of the internal teams.

Principal IT Architect – Americas Salesforce Solution, Platform Architecture

Salesforce Architect

Salesforce Architect

Staff Salesforce Developer / Solutions Architect

Salesforce Solution Architect