About the role
- Play a critical role in the client onboarding and implementations team
- Perform detailed quality assurance reviews of inbound healthcare data feeds from client facilities
- Validate the successful ingestion and transformation of data into internal billing systems
- Conduct end-to-end QA of system configuration for new client onboardings
- Collaborate with Business Analysts, Developers, and Billing Teams to troubleshoot and resolve data issues
- Document defects, inconsistencies, and improvement opportunities in a clear and actionable manner
- Develop and maintain QA documentation
- Participate in client requirements gathering and technical walkthroughs
- Ensure compliance with data privacy and healthcare regulations (e.g., HIPAA)
- Assist in continuous improvement initiatives across QA processes
Requirements
- Bachelor's degree in health information management, Computer Science, Information Systems, or a related field (or equivalent work experience)
- 4+ years of experience in a QA role, preferably within the US healthcare or revenue cycle management (RCM) domain
- Experience working with healthcare data, EMRs/EHRs, or medical billing systems
- Prior involvement in client onboarding or implementation projects is highly desirable
- Strong knowledge of US healthcare workflows and terminology, especially around patient data, medical records, and billing processes
- Understanding of revenue cycle management (RCM) and payer-provider dynamics
- Proficiency in QA methodologies, tools, and best practices (e.g., test plans, data validation, defect tracking)
- Familiarity with healthcare data formats such as HL7, CCD/C-CDA, CSV, or JSON
- Hands-on experience with billing systems and/or implementation platforms
- Exceptional attention to detail and analytical thinking
- Excellent communication skills—able to convey technical issues to non-technical stakeholders
- Strong organizational and documentation skills
- Ability to work independently in a fast-paced, deadline-driven environment
- Ventra performance-based incentive plan
- Referral bonus
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality assurancedata validationdefect trackingtest planshealthcare dataEMRsEHRsbilling systemsHL7JSON
Soft skills
attention to detailanalytical thinkingcommunication skillsorganizational skillsdocumentation skills
Certifications
Bachelor's degree in health information managementBachelor's degree in Computer ScienceBachelor's degree in Information Systems