Account Management Support Representative
Medline Industries, LP
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Idaho, Kentucky, North Dakota, South Dakota • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $28 per hour
Job Level
Junior
About the role
- Manage assigned book of business (new and existing zero accounts)
- Support and work with all service managers and specialists for assigned accounts
- Build and maintain relationships with the defined customer base to ensure a high level of customer satisfaction
- Respond to escalated issues that may arise; seek additional support from management as needed
- Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies
- Manage pricing and service-related activities
- Perform product cross-referencing activities
- Create and run monthly/quarterly reports
Requirements
- High school diploma or equivalent
- Proficiency with MS Excel, Word, and Outlook
- Bachelor’s Degree (preferred)
- At least 1 year of account management or sales experience (preferred)
- Background in commissioned, tangible product sales (preferred)
- Experience identifying, connecting with, building consensus, and closing new business (preferred)
- Ability to present multiple product lines (preferred)
Benefits
- health insurance
- life and disability
- 401(k) contributions
- paid time off
- access to Employee Assistance Program
- access to Employee Resource Groups
- access to Employee Service Corp
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementsales experienceproduct cross-referencingreporting
Soft skills
customer satisfactionrelationship buildingproblem solvingcommunicationconsensus buildingpresentation skills
Certifications
high school diplomaBachelor’s Degree