Customer Support

• Interact with a wide variety of clients in the insurance sector
• Manage a client portfolio
• Ensure proper issuance of certificates and follow up on returns
• Monitor updates to insured amounts
• Update contact details of stakeholders
• Provide telephone support to clients
• Draft policy endorsements under the responsibility of Specialized Advisors
• Calculate premiums and process billing
• Follow up on payments and handle formal demand notices
• Work across the following lines: Motor, Liability (RC / RCD), DAB, and other risks

Customer Service Advisor, Technical

Client Service Advisor – Technical