Account Executive

• Responsible for key customer metrics: GRR and NRR
• Build and maintain strong, trust-based customer relationships across the entire customer journey
• Proactively identify at-risk accounts and develop smart retention strategies to minimize churn
• Support customers from onboarding through active adoption to ongoing value realization
• Identify and close upsell and cross-sell opportunities aligned with customer needs and product development
• Collaborate closely with internal teams to ensure a seamless customer experience, gather feedback and contribute insights
• Monitor account health using CRM and analytics tools and provide KPI reporting to leadership
• Maintain an accurate pipeline, forecast expansions and ensure successful renewals and upsells

Customer Account Executive

Sales Manager / Account Executive

Team Lead Sales – Senior Account Executive

Account Executive, Green Tech Start-Up