Manulife

Senior Product Owner

Manulife

full-time

Posted on:

Location Type: Hybrid

Location: Waterloo • 🇨🇦 Canada

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Salary

💰 CA$80,700 - CA$145,260 per year

Job Level

Senior

About the role

  • Leverage data, feedback, and competitive analysis to refine and prioritize features
  • Collaborate with cross-functional teams to understand the strategic roadmap and experience vision
  • Provide regular updates on delivery progress; create and maintain delivery plans
  • Partner with UX, development, QA, and customer service teams through the full delivery lifecycle
  • Oversee user acceptance testing (UAT) and ensure all releases meet quality standards
  • Act as the voice of the member in cross-functional meetings and planning sessions
  • Partner with Customer Experience, Operations, and Marketing for alignment on messaging

Requirements

  • 5+ years of experience in a Product Owner or similar role
  • Bachelor’s degree required
  • Certifications in Product Ownership or related disciplines preferred
  • Strong understanding of Agile methodologies
  • Proven ability to translate customer feedback into actionable product improvements
  • Experience in the Canadian insurance industry, specifically Group Benefits is preferred
  • Familiarity with the latest AI trends and technologies is a plus
  • Experience with tools like Jira, Confluence, and analytics platforms is an asset
Benefits
  • health insurance
  • dental insurance
  • mental health benefits
  • vision insurance
  • short- and long-term disability insurance
  • life and AD&D insurance coverage
  • adoption/surrogacy benefits
  • wellness benefits
  • employee/family assistance plans
  • retirement savings plans (including pension)
  • global share ownership plan with employer matching contributions
  • financial education and counseling resources
  • paid time off (holidays, vacation, personal, and sick days)
  • statutory leaves of absence

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Agile methodologiesuser acceptance testingcompetitive analysisproduct improvementsdelivery plans
Soft skills
collaborationcommunicationstrategic thinkingcustomer advocacy
Certifications
Product Ownership certification