Mae

Member Services Manager, Advanced Practice Provider licensed in MI

Mae

full-time

Posted on:

Location Type: Remote

Location: Remote • Missouri • 🇺🇸 United States

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Salary

💰 $120,000 - $130,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manage three small teams of Outreach Specialists, Care Coordinators, and Member Engagement Specialists
  • Ensure Process Oversight, Target Achievement, and Performance of managed teams
  • Identify and implement opportunities to streamline processes, reduce friction, and improve clarity in cross-functional interactions
  • Develop and maintain clinically robust reference materials for non-clinical Care Coordinators
  • Provide direct services and oversight over all fee-for-service eligible services to Mae members

Requirements

  • Valid unrestricted APP (Nurse Practitioner or Physician Assistant) license in Michigan (required)
  • 5+ years of relevant experience
  • People management experience
  • A working understanding and support of a managed care, value-based care model preferred
  • Exceptionally organized and process oriented
  • Thoughtful, strategic, and efficient
  • Strong, proactive, and responsive verbal and written communicator
Benefits
  • Competitive salary and equity
  • Healthcare benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
people managementorganizational skillsprocess orientationstrategic thinkingefficiencyverbal communicationwritten communicationproactive communicationresponsiveness
Certifications
APP licenseNurse Practitioner licensePhysician Assistant license