Made Tech

Principal Delivery Manager

Made Tech

full-time

Posted on:

Location Type: Hybrid

Location: Any UK Office Hub • 🇬🇧 United Kingdom

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Salary

💰 £76,000 - £100,000 per year

Job Level

Lead

About the role

  • As the Principal Delivery Manager, you will work with delivery, technical and design leads to ensure projects deliver the desired outcomes for users and customers.
  • Collaborate with delivery teams and client stakeholders to identify and manage risk and solve issues that arise.
  • You'll build effective relationships with other senior leaders within the business, enabling you to contribute to Made Tech playbooks and thought leadership.
  • You will support the well-being and development of all team members within your portfolio, by ensuring they receive regular feedback and learning opportunities.
  • Take the lead on bids, using your knowledge and experience to understand the problem and shape our response.
  • Identify opportunities for Made Tech to deliver value for the client beyond the current project.
  • Build relationships with senior stakeholders within your account.
  • Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events.

Requirements

  • Articulate business fundamentals (USP, profitability, risks, target market)
  • Demonstrate advocacy and prioritisation of business fundamentals
  • Display accountability for managing commercial activities within deliveries
  • Be able to recall and describe key Made Tech case studies, including where you were not directly involved in the project
  • Demonstrate prioritisation, delegation and consistent delivery of multiple goals simultaneously
  • Demonstrate fast remediation of performance issues
  • Support direct reports with performance remediation of indirect reports
  • Demonstrate encouragement and mentoring of high performers, to support them towards successful promotions
  • Maintain compliance with all expectations of line management at Made Tech
  • Demonstrate planning of and implementation of risk management activities within programme of projects, including consistent and reliable risk management processes and reporting to key stakeholders
  • Demonstrate activities to ensure that projects, teams and functions have appropriate practices in place to meet required quality levels
  • Have working knowledge of a wide variety of delivery approaches, methods and tools - for example Kanban, Scrum, Scaled Agile, Waterfall, Lean, XP and Design Sprints
  • Recall examples of coaching teams on best practices in other capabilities, including Security, DevOps, User Centred Design and Data Ethics
  • Be able to explain the GDS service standard and how to meet each point, the purpose of each phase of the GDS Service Manual and the roles and responsibilities of all of the DDAT roles that make up a Service Team
  • Be able to describe and advocate for the Made Tech propositions
  • Demonstrate advocacy of best practice delivery with teams and clients
  • Demonstrate experience of designing and running workshops with client stakeholders, including post-workshop feedback
  • Demonstrate experience taking responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution.
  • Demonstrate with feedback from seniors, peers, juniors and client stakeholders
  • Demonstrate positive response to feedback with course correction
Benefits
  • 30 days Holiday - we offer 30 days of paid annual leave
  • Flexible Parental Leave - we offer flexible parental leave options
  • Remote Working - we offer part time remote working for all our staff
  • Paid counselling - we offer paid counselling as well as financial and legal advice
  • Individual benefits allowance which you can invest in a Health care cash plan or Pension plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
risk managementdelivery approachesKanbanScrumScaled AgileWaterfallLeanXPDesign SprintsGDS service standard
Soft skills
collaborationrelationship buildingmentoringaccountabilityprioritizationdelegationproblem resolutionfeedback responsivenesscommunicationthought leadership