IT Support

• Monitor infrastructure and cloud service environments (Microsoft Azure and Oracle Cloud OCI), ensuring availability and basic operation.
• Perform routine maintenance and support activities in cloud environments following established procedures.
• Conduct initial analysis of incidents related to infrastructure and networks, escalating when necessary.
• Assist with backup, restore, and integrity verification tasks for environments.
• Help configure basic cloud resources and apply updates as directed.
• Work alongside networking and security teams to resolve straightforward issues.
• Document procedures and keep records of performed activities up to date.

IT Infrastructure Analyst I

IT Specialist – Oracle Retail, RFM

IT Specialist