Sales Coordinator
Localiza&Co
full-time
Posted on:
Location Type: Hybrid
Location: Belo Horizonte • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for the remote sales team, ensuring service to small and medium-sized businesses and individual customers nationwide.
- Develop and implement strategies to increase customer engagement and retention.
- Lead and train teams focused on relationship management and consultative sales, providing continuous feedback and training in communication, storytelling, and negotiation.
- Analyze account data to identify upsell, cross-sell, and referral opportunities, planning actions to maximize revenue and lifetime value (LTV).
- Establish processes and routines for portfolio and commercial pipeline monitoring, ensuring quality and efficiency.
- Anticipate customer relationship issues, acting proactively to turn challenges into opportunities.
- Influence customers and team members with clear communication that conveys trust and credibility.
- Ensure achievement of commercial targets (renewals, upgrades, referrals) with a focus on consultative selling and churn reduction.
Requirements
- Education: Bachelor’s degree (completed).
- Technical skills: Intermediate Excel and Power BI.
- Experience: Leadership of teams focused on relationship management and consultative sales.
- Experience creating strategies for customer engagement and loyalty.
- Data analysis skills to identify commercial opportunities.
Benefits
- Profit sharing
- Food allowance
- Meal voucher
- Health insurance
- Dental insurance
- Gympass
- Private pension plan
- Transportation allowance
- Allya
- Unlimited access to courses from our Localiza University
- Internal training and development programs
- Discounts on vehicle purchases and rentals
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysiscustomer engagement strategiesconsultative salesrelationship managementExcelPower BI
Soft skills
leadershipcommunicationstorytellingnegotiationproactive problem solvinginfluenceteam trainingcustomer relationship management
Certifications
Bachelor's degree