Lloyds Banking Group

Senior Manager, Development – Consumer Growth

Lloyds Banking Group

full-time

Posted on:

Location Type: Hybrid

Location: Leeds • 🇬🇧 United Kingdom

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Salary

💰 £76,194 - £89,640 per year

Job Level

Senior

About the role

  • Design and deliver development frameworks that align with Consumer Growth’s strategic priorities, including capability uplift, coaching excellence, and cultural transformation.
  • Partner with senior leaders across Consumer Relationships, Engagement, and Performance to embed development solutions that support business goals.
  • Lead and inspire a team of Development Managers and Coaches, fostering a culture of continuous improvement and professional growth.
  • Oversee the rollout of development programmes, including onboarding, role-specific learning, and leadership pathways.
  • Use data and feedback to evaluate programme effectiveness, identify trends, and refine development strategies.
  • Ensure all development activity meets internal standards and regulatory requirements, with robust risk controls in place.

Requirements

  • Proven experience leading development or capability teams within a large, customer-focused organisation.
  • Strategic Thinking: Ability to design development frameworks that align with business priorities and drive measurable impact.
  • Influencing & Stakeholder Management: Skilled at shaping decisions and driving collaboration across senior leaders and cross-functional teams.
  • Innovation & Change Leadership: Track record of introducing new ideas, operationalising propositions, and leading transformation.
  • Data-Driven Decision Making: Competence in using insights and feedback to inform strategies and measure effectiveness.
  • Leadership & Coaching: Experience in building high-performing teams and fostering a culture of growth and continuous improvement.
  • Commercial Acumen: Understanding of financial services, customer journeys, and distribution effectiveness.
  • Agility & Resilience: Comfortable with ambiguity, able to pivot quickly, and thrive in a fast-paced environment.
Benefits
  • A generous pension contribution of up to 15%
  • An annual bonus award, subject to Group performance
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
development frameworksprogramme effectiveness evaluationdata analysisrisk controls
Soft skills
strategic thinkinginfluencingstakeholder managementinnovationchange leadershipdata-driven decision makingleadershipcoachingcommercial acumenagility