Senior Segment Manager, Customer & Commercial
Lloyds Banking Group
Senior Manager – Control Office
Lloyds Banking Group
full-time
Posted on:
Location Type: Hybrid
Location: Leeds • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £83,411 - £98,130 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Analyse, investigate and evaluate the control environment, to support robust risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF).
- Lead a team of control management professionals who manage the design, optimisation, process mapping, assessment and monitoring of the control environment.
- Work closely with risk and control owner teams, acting as their go-to control management partner, working collaboratively across the lines of defence by building partnerships to meet shared objectives.
- Manage, monitor, and assess how well our controls work to make sure we meet our risk appetite goals and provide fair outcomes for our colleagues and customers.
- Support the development and implementation of the control strategy, so everyone clearly understands how the control environment is designed and how it works.
- Find ways to innovatively improve our methods and control tools and work together with Platform teams to improve controls including increasing the level of automation.
- Lead and manage timely reporting on how well our controls are operating by keeping data quality (KCIs) accurate and complete.
- Use all available data insights to spot issues and take action to fix them as needed.
- Take the lead on handling issues and events and coordinate plans to fix high-priority actions and audit findings.
Requirements
- Possesses extensive operational expertise in infrastructure, tooling, and engineering practices, with strong experience in public and private cloud solutions.
- Experienced in data-driven control management with a proven track record of leading the design, automation, and optimisation of controls.
- Adept at making well-informed and timely decisions that keep the organisation moving forward.
- Skilfully balances difficult trade-offs and effectively problem-solves by understanding and assimilating various data sources and complex information to draw relevant conclusions and make sound recommendations.
- Collaborates with leaders to identify long-term strategic opportunities and challenges, ensuring the prioritisation of actions that align with and achieve agreed-upon objectives and outcomes.
- Proficient in working effectively with all other lines of defence and understands the different but complementary roles.
- Works closely with Platform teams to integrate technical control capabilities, ensuring that controls are designed and automated from the start.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data-driven control managementdesign of controlsautomation of controlsoptimisation of controlsprocess mappingrisk managementdata quality managementcloud solutionsinfrastructure engineeringtooling practices
Soft skills
decision makingproblem solvingcollaborationstrategic thinkingtrade-off balancingcommunicationleadershippartnership buildingadaptabilityanalytical thinking
