Contracts Manager
LivePerson
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, North Carolina, Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Contract Negotiation: Draft, review, and negotiate a variety of commercial agreements, including SaaS agreements, master services agreements, statements of work, and vendor contracts.
- Vendor & Supplier Operations: Proactively manage the vendor contract renewal process, applying sound judgment to review agreements against company standards, support annual vendor audit processes, mitigate risks, and ensure timely and favorable renewals.
- Process Improvement: Help develop and maintain our contract management system, contract templates, and legal playbooks to streamline the contracting process and improve efficiency across the organization.
- Privacy & Compliance: Collaborate with the legal team on privacy and data protection matters, including reviewing and negotiating Data Processing Agreements (DPAs) and ensuring compliance with regulations like GDPR.
- RFIs & RFPs: Support clear and timely responses to requests for information, as well as process improvements and automation.
Requirements
- 5+ years of experience drafting, negotiating, and managing commercial and technology contracts and developing and improving processes in an in-house legal department.
- Bachelor's degree or equivalent experience; a law degree or paralegal certificate is a plus.
- Experience reviewing and negotiating complex agreements, including SaaS, technology licenses, and DPAs.
- Excellent organizational skills with the ability to manage a high volume of agreements and prioritize effectively.
- Familiarity with data privacy laws and principles (e.g., GDPR, CCPA).
- Proficiency with contract management software and other legal tech tools is highly desirable.
- A collaborative, team-player attitude with strong communication skills and the ability to work effectively with cross-functional teams like procurement, IT, and marketing.
Benefits
- Health: medical, dental, and vision insurance and wellbeing resources and programs
- Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
- Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
- Family: parental leave, maternity support, fertility services
- Development: tuition reimbursement and access to internal professional development resources.
- Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract negotiationdrafting agreementsreviewing agreementsmanaging contractsprocess improvementdata processing agreementsSaaS agreementstechnology licensesvendor contract managementcompliance with GDPR
Soft skills
organizational skillsprioritizationcollaborationcommunication skillsteam-player attitude
Certifications
law degreeparalegal certificate